StudentTracker for High Schools Help

Get New Outcomes in StudentTracker 3.0

StudentTracker for High Schools is currently transitioning. While its existing outcome reports in PDF format remain available, you can now access StudentTracker 3.0 to obtain new outcomes. To learn more about the new columns in the Student Level Detail Report, the new Analysis Ready Report and more, check out these resources:

FAQs | User Guide | Short Intro Video

About StudentTracker for High Schools

Learn more about what StudentTracker for High Schools is and how it can help your school.

• Case Studies
• K-12 Blog
• FERPA Compliance
• College and Career Readiness
• Participating Enrollment Reporting Institutions
• Frequently Asked Questions
• StudentTracker 3.0 FAQs
• Overview Video
• Flyer

Getting Started

Information and steps to take when you're ready to start using StudentTracker for High Schools.

• How to Subscribe
• Implementing Your Service

Managing Your Account

Accessing and using your StudentTracker for High Schools account to manage users and roles, check your subscription end date, and view your reports log and diploma record history.

• Accessing Your StudentTracker Account
• Paying an Invoice
• Online Payment Portal
• Viewing the Diploma Record History
• Multi-Factor Authentication (MFA) Support

Administrator Tasks

Information for StudentTracker Administrators.

• Working with Users
• About User Roles

Submitting Files

How to access your FTP account and submit files.

• Using Your Secure FTP Account
• Submitting a Test File
• The Difference Between a Graduates File and a Request File
• Formatting and Submitting a Graduates File
• Common Graduates File Submission Errors
• Formatting and Submitting a Request File
• Updating Previously Submitted Records
• Frequently Asked Questions

Working with Reports

Information about the different types of reports available from StudentTracker for High Schools. The current StudentTracker outcome reports that are sent to your FTP mailbox are explained below. Learn more about the StudentTracker 3.0 service.

• Tutorial: StudentTracker 3.0 for Secondary
• Understanding Reports
• About Effective Dates and Academic Years
• How StudentTracker for High Schools Matches Students
• Understanding the Top 25 Institutions First Attended Report
• Understanding the Detail Report
• Viewing StudentTracker High School 2.0 reports via FTP
• Ask the Product Manager

DiplomaVerify

Information on StudentTracker’s DiplomaVerify add-on, which allows you to outsource diploma verification for employers and background screeners.

• About DiplomaVerify
• Getting Started with DiplomaVerify
• Formatting a DiplomaVerify Historical Data Graduates File
• Sample Historical Data Graduates File

Resources

Helpful links and tools for StudentTracker for High Schools.

• Live Webinars
• Video Tutorials
• Research Center