For users affiliated with multiple school branches or districts, your access enables you to view all pending transactions across all locations in a single queue. Each transaction displays the school’s name on the dashboard as well as throughout the completion process. To ensure you provide accurate and comprehensive information for […]
Pending Degrees Checklist
This checklist was developed from tips and best practices used by our nationwide network of DegreeVerify schools to help them process pending requests faster while avoiding common mistakes. Please use this checklist to ensure the timely processing of your pending requests. Data Input Degree-Level Requested Potential Matches Typical Verification Response […]
Tips for Working Your Pending Queue
To help you work your school’s pending requests under Verification Services, we’ve provided helpful tips and suggestions to make the process easier. Also, be sure to read the DegreeVerify Pending Checklist to help you efficiently manage your pending queue. How Do I … Sort and filter pending verifications? View information […]
Create a Verification Request
In the left Navigation Bar, you have the option to request a verification. Select the “Request Verification” icon to begin making your verification request. 1. After choosing “Request a Verification,” you will be transferred to the screen below. Start your request by selecting the verification type you would like to […]
Generate Reports
Only the Degree Online Update, Degree Research, and DegreeVerify Coordinator contacts at your school can generate dynamic transaction, surcharge, or workflow reports for the desired time period. You can also export the detailed report to CSV, Excel, or PDF to print for a presentation or to reconcile your company’s financial […]
Manage Alert Messages
To manage your school’s alert messages, you must have both user administrator and service administrator roles. If you are the user administrator, you can create and edit your school’s alert messages as needed. The custom school message alert (also known as a selection alert) can be used to communicate to […]
View Your DegreeVerify Contacts
As the user administrator, you can view/update your Clearinghouse contacts with Degree Online Update, Degree Research, DegreeVerify Coordinator, and other related responsibilities. 1. Click “View Your Clearinghouse Contacts ” ( ) under the Verification Services menu on the left. 2. You’ll see a Web view of all school contacts with […]
Service Status Updates
The Clearinghouse is transitioning to the use of Statuspage to share information on service disruptions and slowdowns with our customers, beginning with a pilot program aimed at school and commercial users of our Verification Services. You can continue to visit our website to view messages regarding service outages — or […]
Security XML Certificate Support
Security XML Certificate Update On February 14, 2024, the National Student Clearinghouse will renew the SSL certificate that encrypts all data exchanged via our XML site (xml.studentclearinghouse.org). Because XML data exchange relies on server-to-server communications, our SSL certificate renewal may impact the ability of your system to communicate effectively with […]
Security Certificate Support
Security Certificate Update The National Student Clearinghouse will renew the SSL certificate that encrypts all data exchanged via our production site, secureapi.studentclearinghouse.org. Because Student Self-Service relies on secure server-to-server communications, our SSL certificate renewal will impact the ability of your system to communicate with the Clearinghouse’s systems if your school […]
