Security Certificate Support

Security Certificate Update

The National Student Clearinghouse will renew the SSL certificate that encrypts all data exchanged via our production site, Because Student Self-Service relies on secure server-to-server communications, our SSL certificate renewal will impact the ability of your system to communicate with the Clearinghouse’s systems if your school does not download and install the certificate.

Action By January 27, 2024

It is CRITICAL that your school’s system administrator acts before January 27, 2024. This routine procedure, which should only take a few minutes for your system administrator to complete, will ensure your students have uninterrupted access to Student Self-Service.

System Administrator:

For schools utilizing

Download the following certificates (.zip) and add them to your trust store.

  • Root Certificate
  • Intermediate Certificate
  • Certificate

On January 27, 2024, the SSL certificate will be implemented. We ask that you test your Student Self-Service access to ensure your access is not interrupted.

If you need technical assistance from the Clearinghouse, email us at

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