Tips for Working Your Pending Queue
To help you work your school’s pending requests under Verification Services, we’ve provided helpful tips and suggestions to make the process easier.

To help you work your school’s pending requests under Verification Services, we’ve provided helpful tips and suggestions to make the process easier.
This checklist was developed from tips and best practices used by our nationwide network of DegreeVerify schools to help them process pending requests faster while avoiding common mistakes.
For users affiliated with multiple school branches or districts, your access enables you to view all pending transactions across all locations in a single queue.
You can reassign this verification request to a different school or branch, if needed. Find out how.
Degree records that have a financial block will instantly return an “unable to respond” verification response. Find out what to do.
You can add a comment when closing degree or dates of attendance requests during school research.
If you are unable to locate a student (degree or attendance information), use this option to indicate that the verification can’t be completed.
This option allows you to add attendance details for a student who may not have a degree.
This option allows you to add or update a student’s and/or degree record.
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