School Secure Site Knowledge Base

  • Manage Pending Degree Verifications

    (9 articles)
  • Tips for Working Your Pending Queue

    To help you work your school’s pending requests under Verification Services, we’ve provided helpful tips and suggestions to make the process easier.

  • Pending Degrees Checklist

    This checklist was developed from tips and best practices used by our nationwide network of DegreeVerify schools to help them process pending requests faster while avoiding common mistakes.

  • Viewing & Filtering Multiple Branches

    For users affiliated with multiple school branches or districts, your access enables you to view all pending transactions across all locations in a single queue.

  • Reassign Request

    You can reassign this verification request to a different school or branch, if needed. Find out how.

  • Remove Financial Holds

    Degree records that have a financial block will instantly return an “unable to respond” verification response. Find out what to do.

  • Close as Unable to Respond

    If you are unable to locate a student (degree or attendance information), use this option to indicate that the verification can’t be completed.