Uploading a Batch Query File

To protect your students’ data, you must submit all batch query files through your StudentTracker FTP account. You can upload your file using the Upload/Download Wizard or manually. We recommend disabling the wizard and uploading manually.

  1. Visit www.studentclearinghouse.org.
  2. Click FTP Login in the top-right corner.
  3. On the homepage, click Choose File.
    The homepage of the Clearinghouse FTP site with a yellow arrow pointing to the Choose File button.
  4. Navigate to and select the batch query file on your computer.
  5. Click Upload.
    The homepage of the Clearinghouse FTP site with a yellow arrow pointing to the Upload button.

The system will send a confirmation email to all users with the FTP role on your institution’s account.

Sample Confirmation Email

Screenshot of a confirmation email from with the subject "National Student Clearinghouse DOWNLOADED 'SPR2005_COHORT2.txt' from the / Home / 001234st folder. (Download recorded at 06/30/2016 09:00:00 AM.)." The body of the email reads: "You are receiving this email because our records show you uploaded 'SPR2005_COHORT.txt' into the '/ Home / 001234st' folder with tracking ID #299117104 at 06/30/2016 09:00:00 AM, and delivery receipts have been enabled for this folder. "Please use the the following URL and your username/password to view the complete history of this file: https://ftps.nslc.org "Regards, National Student Clearinghouse Notification Service "Any student information provided is confidential and proprietary to the National Student Clearinghouse and educational institutions. The privacy of individual students in their records is protected under the Family Education Rights and Privacy Act. Further disclosure is prohibited unless permitted by contract and law."

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