View, Search, and Filter Your Order History

1. To view your order history, select the “Dashboard” icon from the left navigation pane.

2. Your verification request history is displayed within the section for its status:

  • Action Required: Requests with this status need your attention before they can be processed (e.g., student consent needed, etc.).
  • In Progress: Requests with this status are currently in progress (e.g., pending school research, etc.).
  • Completed: Requests with this status have been completed/closed.
  • Canceled: Requests that have been canceled.

3. You can select “View All” in any section to view more requests within that section.

4. To view the full details/results page for a specific request, click the transaction ID located in the row for the request you would like to view.

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