View, Search, and Filter Your Order History

1. To view your order history, select the β€œDashboard” icon from the left navigation pane.

2. Your verification request history is displayed within the section for its status:

  • Action Required: Requests with this status need your attention before they can be processed (e.g., student consent needed, etc.).
  • In Progress: Requests with this status are currently in progress (e.g., pending school research, etc.).
  • Completed: Requests with this status have been completed/closed.
  • Canceled: Requests that have been canceled.

3. You can select β€œView All” in any section to view more requests within that section.

4. To view the full details/results page for a specific request, click the transaction ID located in the row for the request you would like to view.

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