StudentTracker for Colleges & Universities Knowledge Base

Downloading Reports


Contents

    When your reports are ready to download, the Clearinghouse system will send a notification email for each set of reports to all users with the FTP role.

    FTP application page showing each set of reports ready for download.

    You can download reports on our Secure FTP site.

    1. Visit www.studentclearinghouse.org.
    2. Click FTP Login in the top-right.
    Red arrow pointing to FTP Login link on the Clearinghouse home page.
    1. Log in with your FTP account username and password. If you need to reset your password, email studenttracker@studentclearinghouse.org.
    2. Navigate to Folders > Home > [username] > Receive.
    FTP application page showing the Receive page listing the reports available and download button for each.
    1. Click the Download button to the right of a filename to download the report.

    Information: For security purposes, the system automatically deletes reports in the Receive folder 30 days after receipt and the Receive-Archive folder 45 days after receipt. If you would like to access your reports in the future, we recommend downloading them to your computer.