My user name and/or password isn’t working. What should I do?
Make sure you are logging into the secure FTP website at https://ftps.nslc.org
You cannot access FTP via the “User Login” on the National Student Clearinghouse website www.studentclearinghouse.org
Ensure you have entered your user name and password correctly (please note that passwords are case sensitive) and make sure the caps lock is not on
You cannot access FTP via the “User Login” on the National Student Clearinghouse website www.studentclearinghouse.org
Ensure you have entered your user name and password correctly (please note that passwords are case sensitive) and make sure the caps lock is not on
I tried to review a file, but the system says it has been deleted. Why?
Files are deleted after being downloaded from your account home folder and brought to the Clearinghouse database for processing
You will receive a Delivery Receipt email when a file has been downloaded from your account home folder
You will receive a Delivery Receipt email when a file has been downloaded from your account home folder
When I attempt to log in, I get an error that says I “can’t sign on from this location.” What do I do?
How do I update the users designated to receive FTP notification emails?
To make changes to your designated contacts, email secureftp@studentclearinghouse.org.
Which directory do I upload my files into?
Your account home folder: /Home/00123400