Troubleshooting: Uploading the Program Level Report & Managing Errors

  • Columns A-J, Q, R, (and, if applicable, K, T, V, X, and Z) will be pre-populated for all programs based on the enrollment data and the two most recently completed Award Year files in the Student Level Report submitted to the Clearinghouse by your institution.
  • We do not recommend that you add, remove, or update the programs that were populated on the Clearinghouse-generated file.
    • The “Count of Enrolled Students in the Program” can be updated. If the count is updated, Error 6005 will generate once the file is uploaded, and the updated count can be accepted.
  • Do not remove the leading zeros from your CSV file.
    • When you first download and open your Program Level Report file, you may see a pop-up in Excel asking if you want to remove the leading zeros. Select “Don’t Convert” to retain the leading zeros on the file.
    • Leading zeros should be present in columns A, B, E, G, H, and J (as appropriate).
  • Although files must be in CSV format, there is no specified file naming convention for the Program Level Report.
  • Do not rename, remove, or re-arrange column headings (row 1). They are pre-populated to ensure structural validation rules are applied.
  • Detail rows can be rearranged without causing issues.
  • We recommend that you use the Clearinghouse-generated file, rather than SIS-generated files.

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