{"id":1215,"date":"2022-04-25T07:08:06","date_gmt":"2022-04-25T11:08:06","guid":{"rendered":"https:\/\/help.studentclearinghouse.org\/vsrequestors\/?post_type=ht_kb&#038;p=1215"},"modified":"2026-10-21T16:39:04","modified_gmt":"2026-10-21T20:39:04","slug":"submit-a-verification-request","status":"publish","type":"ht_kb","link":"https:\/\/help.studentclearinghouse.org\/vsrequestors\/knowledge-base\/submit-a-verification-request\/","title":{"rendered":"Submit a Postsecondary Verification Request"},"content":{"rendered":"\n<div class=\"info\">\n<p><strong>Note:<\/strong> Our verifications confirm key education details, such as degree earned or attendance information, but do not provide copies of diplomas, degrees, or transcripts. <a href=\"https:\/\/help.studentclearinghouse.org\/vsrequestors\/knowledge-base\/verification-request-faqs\/\">See our FAQ &#8220;What do I receive with my verification?&#8221; for samples.<\/a><\/p>\n<\/div>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Log into your Verification Services account.<\/li>\n\n\n\n<li>Click the <strong>verification type<\/strong>\u00a0you would like to perform.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"\/vsrequestors\/wp-content\/uploads\/VSHome-type.png\" alt=\"\" style=\"aspect-ratio:2.0991253644314867;width:1440px;height:auto\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li>On the \u201c<strong>Student information<\/strong>\u201d page, complete the fields to provide information on the student you would like to verify.\u00a0Required fields are designated with an asterisk (*).<\/li>\n<\/ol>\n\n\n\n<div class=\"info\">\n<p><strong>Note:<\/strong> Depending on your account type, you might see some variations in the available fields. For example, the information for students (self-verify users) is automatically populated from the data provided when they created their account.<\/p>\n<\/div>\n\n\n\n<ol start=\"4\" class=\"wp-block-list\">\n<li>Select &#8220;<strong>Continue<\/strong>.&#8221;<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"\/vsrequestors\/wp-content\/uploads\/StudentInfoCallout1.png\" alt=\"\" style=\"aspect-ratio:0.35125448028673834;width:392px;height:auto\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<ol start=\"5\" class=\"wp-block-list\">\n<li>Confirm or edit the student information and\/or school from which you are requesting verification.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">If you need to update student information, click &#8220;<strong>Edit<\/strong>&#8221; in the upper right corner of the &#8220;<strong>Order Summary<\/strong>&#8221; panel. If you need to update the school, edit the value in the &#8220;<strong>School Name<\/strong>&#8221; field.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"\/vsrequestors\/wp-content\/uploads\/VerificationDetails.png\" alt=\"\" style=\"aspect-ratio:0.7926455566905005;width:776px;height:auto\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<ol start=\"6\" class=\"wp-block-list\">\n<li>If you would like to add another verification to your order for the same student, click &#8220;<strong>Add another verification to order<\/strong>&#8221; and repeat step 4.<\/li>\n\n\n\n<li>Select &#8220;<strong>Review order<\/strong>.&#8221;<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"\/vsrequestors\/wp-content\/uploads\/AddAnotherVerification.png\" alt=\"\" style=\"aspect-ratio:0.7934560327198364;width:776px;height:auto\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<ol start=\"8\" class=\"wp-block-list\">\n<li>If you are a contracted user (you have a signed agreement with the Clearinghouse), you will see the \u201c<strong>Review and submit order<\/strong>\u201d page.<\/li>\n\n\n\n<li>Confirm all information for the order is correct.<\/li>\n\n\n\n<li>Check the box to agree to the terms.<\/li>\n\n\n\n<li>Click &#8220;<strong>Submit Order<\/strong>.&#8221;<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"\/vsrequestors\/wp-content\/uploads\/ReviewSubmitOrder.png\" alt=\"\" style=\"aspect-ratio:0.5223499361430396;width:409px;height:auto\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<ol start=\"12\" class=\"wp-block-list\">\n<li>If you are not a contracted user (you do not have a signed agreement with the Clearinghouse), you must enter your payment information before you can submit your order.<\/li>\n\n\n\n<li>On the &#8220;<strong>Billing Information and Submit Order<\/strong>&#8221; page, confirm all information for the order is correct<\/li>\n\n\n\n<li>Enter or confirm your payment information.\n<ul class=\"wp-block-list\">\n<li>If you previously saved a credit card, it will automatically appear and be selected for use for your transaction.<\/li>\n\n\n\n<li>If you did not previously save a credit card, you must provide your credit card information before you can proceed.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"\/vsrequestors\/wp-content\/uploads\/paymentScreen.png\" alt=\"\" style=\"aspect-ratio:0.5128205128205128;width:1000px;height:auto\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<ol start=\"15\" class=\"wp-block-list\">\n<li>Check both boxes at the bottom of the \u201c<strong>Payment Information<\/strong>\u201d page.\n<ul class=\"wp-block-list\">\n<li>Once you click the first box, the \u201c<strong>Terms and Conditions<\/strong>\u201d pop-up will appear. Scroll down to read the agreement and click &#8220;<strong>Accept<\/strong>&#8221; at the end.<\/li>\n\n\n\n<li>The second checkbox confirms the total payment, including any applicable sales tax (see <a href=\"https:\/\/help.studentclearinghouse.org\/vsrequestors\/knowledge-base\/apply-for-sales-tax-exemption\/\">Apply for Sales Tax Exemption<\/a>).<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Click &#8220;<strong>Submit Order<\/strong>.&#8221;<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"border-radius: 2px; text-indent: 20px; width: auto; padding: 0px 4px 0px 0px; text-align: center; font: bold 11px\/20px 'Helvetica Neue',Helvetica,sans-serif; color: #ffffff; background: #bd081c no-repeat scroll 3px 50% \/ 14px 14px; position: absolute; opacity: 1; z-index: 8675309; display: none; cursor: pointer; top: 256px; left: 30px;\">Save<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"border-radius: 2px; text-indent: 20px; width: auto; padding: 0px 4px 0px 0px; text-align: center; font: bold 11px\/20px 'Helvetica Neue',Helvetica,sans-serif; color: #ffffff; background: #bd081c no-repeat scroll 3px 50% \/ 14px 14px; position: absolute; opacity: 1; z-index: 8675309; display: none; cursor: pointer;\">Save<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"border-radius: 2px; text-indent: 20px; width: auto; padding: 0px 4px 0px 0px; text-align: center; font: bold 11px\/20px 'Helvetica Neue',Helvetica,sans-serif; color: #ffffff; background: #bd081c no-repeat scroll 3px 50% \/ 14px 14px; position: absolute; opacity: 1; z-index: 8675309; display: none; cursor: pointer;\">Save<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"border-radius: 2px; text-indent: 20px; width: auto; padding: 0px 4px 0px 0px; text-align: center; font: bold 11px\/20px 'Helvetica Neue',Helvetica,sans-serif; color: #ffffff; background: #bd081c no-repeat scroll 3px 50% \/ 14px 14px; position: absolute; opacity: 1; z-index: 8675309; display: none; cursor: pointer;\">Save<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"border-radius: 2px; text-indent: 20px; width: auto; padding: 0px 4px 0px 0px; text-align: center; font: bold 11px\/20px 'Helvetica Neue',Helvetica,sans-serif; color: #ffffff; background: #bd081c no-repeat scroll 3px 50% \/ 14px 14px; position: absolute; opacity: 1; z-index: 8675309; display: none; cursor: pointer; top: 256px; left: 30px;\">Save<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"border-radius: 2px; text-indent: 20px; width: auto; padding: 0px 4px 0px 0px; text-align: center; font: bold 11px\/20px 'Helvetica Neue',Helvetica,sans-serif; color: #ffffff; background: #bd081c no-repeat scroll 3px 50% \/ 14px 14px; position: absolute; opacity: 1; z-index: 8675309; display: none; cursor: pointer;\">Save<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"border-radius: 2px; text-indent: 20px; width: auto; padding: 0px 4px 0px 0px; text-align: center; font: bold 11px\/20px 'Helvetica Neue',Helvetica,sans-serif; color: #ffffff; background: #bd081c no-repeat scroll 3px 50% \/ 14px 14px; position: absolute; opacity: 1; z-index: 8675309; display: none; cursor: pointer;\">Save<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Note: Our verifications confirm key education details, such as degree earned or attendance information, but do not provide copies of diplomas, degrees, or transcripts. See our FAQ &#8220;What do I receive with my verification?&#8221; for samples. Note: Depending on your account type, you might see some variations in the available&#8230;<\/p>\n","protected":false},"author":3,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_forum_subforum_count":0,"footnotes":""},"ht-kb-category":[18],"ht-kb-tag":[8],"class_list":["post-1215","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-requesting-verifications","ht_kb_tag-submitting"],"_links":{"self":[{"href":"https:\/\/help.studentclearinghouse.org\/vsrequestors\/wp-json\/wp\/v2\/ht-kb\/1215","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.studentclearinghouse.org\/vsrequestors\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/help.studentclearinghouse.org\/vsrequestors\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.studentclearinghouse.org\/vsrequestors\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/help.studentclearinghouse.org\/vsrequestors\/wp-json\/wp\/v2\/comments?post=1215"}],"version-history":[{"count":16,"href":"https:\/\/help.studentclearinghouse.org\/vsrequestors\/wp-json\/wp\/v2\/ht-kb\/1215\/revisions"}],"predecessor-version":[{"id":2074,"href":"https:\/\/help.studentclearinghouse.org\/vsrequestors\/wp-json\/wp\/v2\/ht-kb\/1215\/revisions\/2074"}],"wp:attachment":[{"href":"https:\/\/help.studentclearinghouse.org\/vsrequestors\/wp-json\/wp\/v2\/media?parent=1215"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/help.studentclearinghouse.org\/vsrequestors\/wp-json\/wp\/v2\/ht-kb-category?post=1215"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/help.studentclearinghouse.org\/vsrequestors\/wp-json\/wp\/v2\/ht-kb-tag?post=1215"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}