{"id":2100,"date":"2024-02-13T16:26:23","date_gmt":"2024-02-13T21:26:23","guid":{"rendered":"https:\/\/help.studentclearinghouse.org\/stcu\/?post_type=ht_kb&p=2100"},"modified":"2026-09-14T20:28:42","modified_gmt":"2026-09-14T20:28:42","slug":"downloading-reports","status":"publish","type":"ht_kb","link":"https:\/\/help.studentclearinghouse.org\/stcu\/knowledge-base\/downloading-reports\/","title":{"rendered":"Downloading Reports"},"content":{"rendered":"\n

When your reports are ready to download, the Clearinghouse system will send a notification email for each set of reports to all users with the FTP<\/em> role.<\/p>\n\n\n\n

\"FTP<\/figure>\n\n\n\n

<\/p>\n\n\n\n

You can download reports on our Secure FTP site.<\/p>\n\n\n\n

    \n
  1. Visit www.studentclearinghouse.org<\/a>.<\/li>\n\n\n\n
  2. Click FTP Login<\/strong> in the top-right.<\/li>\n<\/ol>\n\n\n\n
    \"Red<\/figure>\n\n\n\n
      \n
    1. Log in with your FTP account username and password. If you need to reset your password, email studenttracker@studentclearinghouse.org<\/a>.<\/li>\n\n\n\n
    2. Navigate to Folders > Home > [username] > Receive<\/strong>.<\/li>\n<\/ol>\n\n\n\n
      \"FTP<\/figure>\n\n\n\n
        \n
      1. Click the Download<\/strong> button to the right of a filename to download the report.<\/li>\n<\/ol>\n\n\n\n

        Information:<\/strong> For security purposes, the system automatically deletes reports in the Receive<\/em> folder 30 days after receipt and the Receive-Archive<\/em> folder 45 days after receipt. If you would like to access your reports in the future, we recommend downloading them to your computer.<\/p>\n","protected":false},"excerpt":{"rendered":"

        When your reports are ready to download, the Clearinghouse system will send a notification email for each set of reports to all users with the FTP role.<\/p>\n","protected":false},"author":3,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"ht-kb-category":[53],"ht-kb-tag":[],"class_list":["post-2100","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-working-with-reports"],"_links":{"self":[{"href":"https:\/\/help.studentclearinghouse.org\/stcu\/wp-json\/wp\/v2\/ht-kb\/2100","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.studentclearinghouse.org\/stcu\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/help.studentclearinghouse.org\/stcu\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.studentclearinghouse.org\/stcu\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/help.studentclearinghouse.org\/stcu\/wp-json\/wp\/v2\/comments?post=2100"}],"version-history":[{"count":4,"href":"https:\/\/help.studentclearinghouse.org\/stcu\/wp-json\/wp\/v2\/ht-kb\/2100\/revisions"}],"predecessor-version":[{"id":2902,"href":"https:\/\/help.studentclearinghouse.org\/stcu\/wp-json\/wp\/v2\/ht-kb\/2100\/revisions\/2902"}],"wp:attachment":[{"href":"https:\/\/help.studentclearinghouse.org\/stcu\/wp-json\/wp\/v2\/media?parent=2100"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/help.studentclearinghouse.org\/stcu\/wp-json\/wp\/v2\/ht-kb-category?post=2100"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/help.studentclearinghouse.org\/stcu\/wp-json\/wp\/v2\/ht-kb-tag?post=2100"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}