Using Folders – Secure FTP Knowledge Base

When your secure FTP account is established, a folder structure is created based on your username.

In this example for user 00123400, the folders are:

All user folders are located under the home (parent) folder.
You can only see and access your user folder. For example, user 00123400 can access only the folder Home/00123400.

Click the home folder icon to go to your account home folder (Home/00123400).

This is the home folder for user 00123400
You can only upload files to your account home folder
You can delete files from your account home folder
You can replace a current file by uploading one with the same file name
The Clearinghouse automatically downloads files from your account home folder for processing at regular intervals
Once downloaded, files are deleted from your account home folder
An email is sent to the address(es) listed on the account when a file is downloaded by the Clearinghouse

This is the receive folder where the Clearinghouse places data sent back to you
You cannot upload files to your account receive folder
You can delete files from this folder
Files that are older than 30 days are automatically deleted from the receive folder
An email is sent to the address(es) listed on the account when the Clearinghouse places a file in your account receive folder

This is the archive folder that stores a copy of each file placed in your account receive folder
You cannot delete files from the receive-archive folder
Files that are older than 45 days are automatically deleted from this folder