{"id":3485,"date":"2023-02-25T17:00:33","date_gmt":"2023-02-25T17:00:33","guid":{"rendered":"https:\/\/help.studentclearinghouse.org\/schoolsecuresite\/?post_type=ht_kb&p=3485"},"modified":"2026-10-23T16:38:24","modified_gmt":"2026-10-23T16:38:24","slug":"remove-financial-holds","status":"publish","type":"ht_kb","link":"https:\/\/help.studentclearinghouse.org\/schoolsecuresite\/knowledge-base\/remove-financial-holds\/","title":{"rendered":"Remove Financial Holds"},"content":{"rendered":"\n

Degree records that have a financial block will instantly return an \u201cunable to respond\u201d verification response. Requestors are directed to have the student contact your school to resolve the hold, however, the Clearinghouse does not specify that there is a hold on the student\u2019s record.<\/p>\n\n\n\n

Verifications returned in this status can be found under your school\u2019s Completed verifications on the Verification Services tab. When displayed in the list of completed verifications, the status will show as \u201cunable to respond.\u201d<\/p>\n\n\n\n

\"Verification<\/figure>\n\n\n\n

<\/p>\n\n\n\n

You can click on the transaction ID or the three dots on the far right and select \u201cView details\u201d to view the full request details page.<\/p>\n\n\n\n

\"Close<\/figure>\n\n\n\n

<\/p>\n\n\n\n

Once on the details page of the verification request, you will be able to select the \u201cRemove hold\u201d option in the request status box on the left side of the screen.<\/p>\n\n\n\n

\"Request<\/figure>\n\n\n\n

<\/p>\n\n\n\n

On the Remove Hold pop-up, click the \u201cOn\u201d button to toggle the status to off, then click \u201csubmit\u201d at the bottom of the window to remove the financial hold from the degree(s) listed here. You can also review details for any degrees listed by selecting the \u201cview\u201d option listed on the right side of each degree listed.<\/p>\n\n\n\n

\"Remove<\/figure>\n\n\n\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

Degree records that have a financial block will instantly return an \u201cunable to respond\u201d verification response. Find out what to do.<\/p>\n","protected":false},"author":4,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[66],"ht-kb-tag":[],"class_list":["post-3485","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-managependingdegreeverifications"],"_links":{"self":[{"href":"https:\/\/help.studentclearinghouse.org\/schoolsecuresite\/wp-json\/wp\/v2\/ht-kb\/3485","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.studentclearinghouse.org\/schoolsecuresite\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/help.studentclearinghouse.org\/schoolsecuresite\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.studentclearinghouse.org\/schoolsecuresite\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/help.studentclearinghouse.org\/schoolsecuresite\/wp-json\/wp\/v2\/comments?post=3485"}],"version-history":[{"count":9,"href":"https:\/\/help.studentclearinghouse.org\/schoolsecuresite\/wp-json\/wp\/v2\/ht-kb\/3485\/revisions"}],"predecessor-version":[{"id":3971,"href":"https:\/\/help.studentclearinghouse.org\/schoolsecuresite\/wp-json\/wp\/v2\/ht-kb\/3485\/revisions\/3971"}],"wp:attachment":[{"href":"https:\/\/help.studentclearinghouse.org\/schoolsecuresite\/wp-json\/wp\/v2\/media?parent=3485"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/help.studentclearinghouse.org\/schoolsecuresite\/wp-json\/wp\/v2\/ht-kb-category?post=3485"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/help.studentclearinghouse.org\/schoolsecuresite\/wp-json\/wp\/v2\/ht-kb-tag?post=3485"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}