{"id":1852,"date":"2015-12-31T17:34:51","date_gmt":"2015-12-31T17:34:51","guid":{"rendered":"https:\/\/help.studentclearinghouse.org\/schoolsecuresite\/?post_type=ht_kb&#038;p=1852"},"modified":"2026-10-23T15:53:08","modified_gmt":"2026-10-23T15:53:08","slug":"data-security-and-ferpa-faqs","status":"publish","type":"ht_kb","link":"https:\/\/help.studentclearinghouse.org\/schoolsecuresite\/knowledge-base\/data-security-and-ferpa-faqs\/","title":{"rendered":"Data Security and FERPA FAQs"},"content":{"rendered":"\n<div class=\"wp-block-ht-block-toc  is-style-outline htoc htoc--position-wide toc-list-style-plain\" data-htoc-state=\"expanded\" data-htoc-scrollspy=\"false\" data-htoc-auto-collapse=\"false\" data-htoc-mapping-headers=\"[false,true,true,true,true,true]\"><span class=\"htoc__title\"><span class=\"ht_toc_title\">Table of Contents<\/span><span class=\"htoc__toggle\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\"><g fill=\"#444\"><path d=\"M15 7H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1z\"><\/path><path d=\"M15 1H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1zM15 13H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1z\"><\/path><\/g><\/svg><\/span><\/span><div class=\"htoc__itemswrap\"><ul class=\"ht_toc_list\"><li class=\"\"><a href=\"#htoc-what-data-security-measures-are-in-place-at-the-clearinghouse\">What data security measures are in place at the Clearinghouse?<\/a><\/li><li class=\"\"><a href=\"#htoc-does-the-clearinghouse-comply-with-ferpa\">Does the Clearinghouse Comply with FERPA?<\/a><\/li><\/ul><\/div><\/div>\n\n\n\n<h3 id=\"htoc-what-data-security-measures-are-in-place-at-the-clearinghouse\" class=\"wp-block-heading\">What data security measures are in place at the Clearinghouse?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The Clearinghouse employs a comprehensive security plan to protect the data in our care. Our program provides multiple layers of protection to ensure the highest level of security.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>System Management &amp; Controls: <\/strong>Our organization takes many steps to ensure the security of all Clearinghouse systems, including comprehensive risk analyses, annual security assessments with third-party firms, and regular reviews of our information security plan. In addition, our online transaction services (aka DegreeVerify) are compliant with the Payment Card Industry Data Security Standards (PCI DSS) used by all major credit card issuers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Operational Controls:<\/strong> We employ multiple levels of system security policies, procedures, and controls to secure Clearinghouse systems, including an annual audit conducted by an independent third party, operational procedures and internal controls. The Clearinghouse maintains strict onsite personnel and physical security and regularly conducts security awareness training and education.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Technical Controls: <\/strong>User identification and authentication controls are in place for all Clearinghouse systems. All Clearinghouse systems are protected by recommended industry best practices including firewalls, intrusion detection and prevention, anti-virus software, proxy servers, and so on. Cryptographic technologies are utilized to protect data maintained by the Clearinghouse. In addition, system-level audit trails are kept and frequently reviewed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Information Security: <\/strong>Protective measures are in place to keep the information entrusted to us safe. This includes restricted access to our computer room, stringent password rules, secure file transfer, and protected Web access.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Disaster Recovery &amp; Backup: <\/strong>The Clearinghouse has a formal business resumption plan, system recovery procedures in place, including backup\/restore procedures. We conduct annual tests of our disaster recovery procedures and update as necessary.<\/p>\n\n\n\n<p class=\"wp-block-hb-message is-style-note wp-block-paragraph\"><strong class=\"message-label\">Note:<\/strong> Visit our <a href=\"https:\/\/www.studentclearinghouse.org\/about\/trust\/\">Trust Center<\/a> to find out more.<\/p>\n\n\n\n<h3 id=\"htoc-does-the-clearinghouse-comply-with-ferpa\" class=\"wp-block-heading\">Does the Clearinghouse Comply with FERPA?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Clearinghouse services are designed to facilitate an institution\u2019s compliance with the Family Educational Rights and Privacy Act, The Higher Education Act, and other applicable laws.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Learn about our security measures and how we comply with FERPA.<\/p>\n","protected":false},"author":4,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[50],"ht-kb-tag":[],"class_list":["post-1852","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-frequentlyaskedquestionssecuresite"],"_links":{"self":[{"href":"https:\/\/help.studentclearinghouse.org\/schoolsecuresite\/wp-json\/wp\/v2\/ht-kb\/1852","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.studentclearinghouse.org\/schoolsecuresite\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/help.studentclearinghouse.org\/schoolsecuresite\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.studentclearinghouse.org\/schoolsecuresite\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/help.studentclearinghouse.org\/schoolsecuresite\/wp-json\/wp\/v2\/comments?post=1852"}],"version-history":[{"count":8,"href":"https:\/\/help.studentclearinghouse.org\/schoolsecuresite\/wp-json\/wp\/v2\/ht-kb\/1852\/revisions"}],"predecessor-version":[{"id":3944,"href":"https:\/\/help.studentclearinghouse.org\/schoolsecuresite\/wp-json\/wp\/v2\/ht-kb\/1852\/revisions\/3944"}],"wp:attachment":[{"href":"https:\/\/help.studentclearinghouse.org\/schoolsecuresite\/wp-json\/wp\/v2\/media?parent=1852"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/help.studentclearinghouse.org\/schoolsecuresite\/wp-json\/wp\/v2\/ht-kb-category?post=1852"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/help.studentclearinghouse.org\/schoolsecuresite\/wp-json\/wp\/v2\/ht-kb-tag?post=1852"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}