{"id":656,"date":"2021-03-30T21:15:36","date_gmt":"2021-03-30T21:15:36","guid":{"rendered":"https:\/\/pubproof.studentclearinghouse.org\/kbsandbox\/?p=656"},"modified":"2026-03-17T18:54:33","modified_gmt":"2026-03-17T18:54:33","slug":"get-help","status":"publish","type":"ht_kb","link":"https:\/\/help.studentclearinghouse.org\/dataexchange\/knowledge-base\/get-help\/","title":{"rendered":"Get Help"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Questions? Issues? We&#8217;re here to help! Contact us at one of the email addresses below.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th class=\"has-text-align-left\" data-align=\"left\"><strong>For help with&#8230;<\/strong><\/th><th class=\"has-text-align-left\" data-align=\"left\"><strong>Email<\/strong><\/th><\/tr><\/thead><tbody><tr><td class=\"has-text-align-left\" data-align=\"left\">Reverse Transfer<\/td><td class=\"has-text-align-left\" data-align=\"left\"><a href=\"mailto:rtsupport@studentclearinghouse.org\" target=\"_blank\" rel=\"noopener\">rtsupport@studentclearinghouse.org<\/a><\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\">Secure FTP<\/td><td class=\"has-text-align-left\" data-align=\"left\"><a href=\"mailto:secureftp@studentclearinghouse.org\" target=\"_blank\" rel=\"noopener\">secureftp@studentclearinghouse.org<\/a><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Questions? Issues? We&#8217;re here to help!<\/p>\n","protected":false},"author":3,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"ht-kb-category":[75],"ht-kb-tag":[74,76],"class_list":["post-656","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-4-resources","ht_kb_tag-help","ht_kb_tag-resources"],"_links":{"self":[{"href":"https:\/\/help.studentclearinghouse.org\/dataexchange\/wp-json\/wp\/v2\/ht-kb\/656","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.studentclearinghouse.org\/dataexchange\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/help.studentclearinghouse.org\/dataexchange\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.studentclearinghouse.org\/dataexchange\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/help.studentclearinghouse.org\/dataexchange\/wp-json\/wp\/v2\/comments?post=656"}],"version-history":[{"count":3,"href":"https:\/\/help.studentclearinghouse.org\/dataexchange\/wp-json\/wp\/v2\/ht-kb\/656\/revisions"}],"predecessor-version":[{"id":3015,"href":"https:\/\/help.studentclearinghouse.org\/dataexchange\/wp-json\/wp\/v2\/ht-kb\/656\/revisions\/3015"}],"wp:attachment":[{"href":"https:\/\/help.studentclearinghouse.org\/dataexchange\/wp-json\/wp\/v2\/media?parent=656"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/help.studentclearinghouse.org\/dataexchange\/wp-json\/wp\/v2\/ht-kb-category?post=656"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/help.studentclearinghouse.org\/dataexchange\/wp-json\/wp\/v2\/ht-kb-tag?post=656"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}