{"id":10219,"date":"2023-10-03T16:08:34","date_gmt":"2023-10-03T20:08:34","guid":{"rendered":"https:\/\/help.studentclearinghouse.org\/compliancecentral\/?post_type=ht_kb&p=10219"},"modified":"2026-10-22T11:49:33","modified_gmt":"2026-10-22T15:49:33","slug":"enrollment-file-reject-detail","status":"publish","type":"ht_kb","link":"https:\/\/help.studentclearinghouse.org\/compliancecentral\/knowledge-base\/enrollment-file-reject-detail\/","title":{"rendered":"Enrollment Reject Detail and Name\/SSN Conflict"},"content":{"rendered":"\n

When the Clearinghouse processes your enrollment reporting file, our system might reject some records due to issues such as a Social Security number conflict. You can review and update these records on our School Secure Site.<\/p>\n\n\n\n

Note:<\/strong> View our Enrollment Reporting Dashboard Tour<\/strong><\/a> <\/strong>for a demo of our School Secure Site’s Data Reporting Dashboard.<\/p>\n\n\n\n

    \n
  1. Navigate to\u00a0www.studentclearinghouse.org<\/a>.<\/li>\n\n\n\n
  2. Click\u00a0User Login<\/strong>\u00a0in the top-right corner of the screen.<\/li>\n\n\n\n
  3. Log in with your user ID and password.<\/li>\n\n\n\n
  4. Select the\u00a0Student Reporting<\/strong>\u00a0tab.<\/li>\n\n\n\n
  5. Click\u00a0Data Reporting Dashboard<\/strong>.<\/li>\n\n\n\n
  6. Click the Enrollment Reporting (Submission Schedule)<\/strong> tile.<\/li>\n\n\n\n
  7. Select the Future Transmission<\/strong> tab.<\/li>\n\n\n\n
  8. Look for a file with a status of Edits Completed<\/em> or Processed Transmission<\/em>.<\/li>\n\n\n\n
  9. If you see any of the above, return to the Data Reporting Dashboard<\/strong>.<\/li>\n\n\n\n
  10. Click the Enrollment Reporting (Reject Detail)<\/strong> tile.<\/li>\n\n\n\n
  11. Select the Reject Detail (School Review)<\/strong> tab.<\/li>\n\n\n\n
  12. Review the student record(s) to confirm the student was rejected from the file.<\/li>\n\n\n\n
  13. Select the Reject Detail (All Records)<\/strong> tab.<\/li>\n\n\n\n
  14. Review the student record(s) to confirm the student was rejected from the file.<\/li>\n\n\n\n
  15. If the student(s) was rejected, review the error information and update the record as needed in your system and on the Student Look-Up<\/em> tab on our School Secure Site.<\/li>\n<\/ol>\n\n\n\n

    Note:<\/strong> For information about Name\/SSN conflicts on the Reject Detail report, see Error Codes 253 & 290<\/strong><\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

    When the Clearinghouse processes your enrollment reporting file, our system might reject some records due to issues such as a Social Security number conflict. You can review and update these records on our School Secure Site. Note: View our Enrollment Reporting Dashboard Tour for a demo of our School Secure…<\/p>\n","protected":false},"author":6,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[139],"ht-kb-tag":[],"class_list":["post-10219","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-managing-error-records"],"_links":{"self":[{"href":"https:\/\/help.studentclearinghouse.org\/compliancecentral\/wp-json\/wp\/v2\/ht-kb\/10219","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.studentclearinghouse.org\/compliancecentral\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/help.studentclearinghouse.org\/compliancecentral\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.studentclearinghouse.org\/compliancecentral\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/help.studentclearinghouse.org\/compliancecentral\/wp-json\/wp\/v2\/comments?post=10219"}],"version-history":[{"count":11,"href":"https:\/\/help.studentclearinghouse.org\/compliancecentral\/wp-json\/wp\/v2\/ht-kb\/10219\/revisions"}],"predecessor-version":[{"id":11988,"href":"https:\/\/help.studentclearinghouse.org\/compliancecentral\/wp-json\/wp\/v2\/ht-kb\/10219\/revisions\/11988"}],"wp:attachment":[{"href":"https:\/\/help.studentclearinghouse.org\/compliancecentral\/wp-json\/wp\/v2\/media?parent=10219"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/help.studentclearinghouse.org\/compliancecentral\/wp-json\/wp\/v2\/ht-kb-category?post=10219"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/help.studentclearinghouse.org\/compliancecentral\/wp-json\/wp\/v2\/ht-kb-tag?post=10219"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}